No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Foot Locker via phone. Our aim is to assist you in efficiently locating the phone number of Foot Locker and address any concerns or inquiries you may have about your Foot Locker purchases. We understand that waiting on hold for extended periods to inquire about your order on Foot Locker can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Foot Locker representative once you've reached them. By following our step-by-step guide for contacting Foot Locker customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Foot Locker representative assist you more effectively. We also provide guidance on how to ask the Foot Locker representative for assistance, as well as how to follow any instructions provided by the Foot Locker representative.

With this information, you can reach out to the Foot Locker customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Foot Locker purchases.

Foot Locker Phone Number

Toll-Free Number:

800-991-6815

Current wait: 17 mins (17m avg)

Hours: 24 hours, 7 days

Best time to call: 3:15pm

Want to contact Foot Locker customer service faster? Don't wait on hold! Chat with the Foot Locker team directly via live chat.

Customer Service Phone Number:

  • (715) 261-9708

    International

  • (800) 991-6681

    Order Line

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  • Faster Solutions: Cut down response times. Get resolutions faster.

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Contact Foot Locker via Social Media:

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What happened: I ordered a pair of shoes and my bank acct said purchase from footlocker. when I went to check my confirmation email it had a different mailing address as well as another form of payment. I need to make sure the correct shipping address is on this order and I also need to make sure that the correct credit card information on file. Can someone please call me back because according to the tracking this item is due to be delivered ********.

What happened: The problem: The delivery address on my order is wrong and I would like to change it.

What happened: The problem: Erreur d’adresse

What happened: The problem: The pair of shoes i order just came with one shoe im missing rhe other shoe

What happened: Hallo wollte fragen ob ich meine Schuhe zur*ckschicken kann hab die seid paar Wochen bei euch gekauft sind aber mittlerweile dreckig kann man die trotzdem zur*ckschicken?

What happened: Correct THEIR error ... Received wrong item*Waited hours on hold for service rep*Despite the fact that THEY sent the wrong item I was asked to provide tons of detailed information, including a photo of what I received*Normally other retailers send out the correct item immediately and tell me to keep or donate wrong item or send back at my leisure. Not Foot Locker. No apologies, no compensationIt was their fault and they requested tons of details *Plus, I had to wait hours for customer serviceThey should have resent the correct itemYearsJust sent back the wrong item

What happened: The problem: I paid but I don't have the confirmation.

QA

How to contact Foot Locker by phone?

To contact the Foot Locker customer service by phone, you can follow these steps:

  • Look up the phone number of the Foot Locker customer service. The phone number is listed on footlocker.com. Or check out the Foot Locker phone number page on WorthEPenny.

  • Dial the Foot Locker phone number 800-991-6815.

    Hours: 24 hours, 7 days

    Best time to call: 3:15pm

  • Wait for an answer: Once the call is connected, wait for a Foot Locker representative to answer on the other end.

    Average wait time: 17m

  • Identify yourself and state your reason for calling the Foot Locker representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Foot Locker to help them assist you.

  • Ask for assistance: Ask the Foot Locker representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Foot Locker needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Foot Locker representative: After you have received the assistance you need, thank the Foot Locker representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Foot Locker, you can follow these steps:

  • Dial the Foot Locker customer service phone number 800-991-6815, which can be found on the Foot Locker website or in your order confirmation email form Foot Locker. Or check out the Foot Locker phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Foot Locker. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Foot Locker representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Foot Locker representative.

  • If the system still doesn’t connect you to a Foot Locker representative, stay on the line without pressing any keys. Foot Locker will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Foot Locker.

  • Once you reach a live person, explain your issue and provide any relevant information about your Foot Locker order. The Foot Locker representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Foot Locker website. This may allow you to connect with a Foot Locker representative more quickly and efficiently than calling.

QA

Any tips for calling Foot Locker customer service?

When calling Foot Locker customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Foot Locker account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Foot Locker representative without any disruptions or background noise.

  • Be polite and respectful to the Foot Locker representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Foot Locker.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Foot Locker representative address your concern.

  • If the initial Foot Locker representative is unable to resolve your issue, politely ask to speak with a supervisor from Foot Locker or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Foot Locker representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Foot Locker after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Foot Locker customer service.

QA

What can I do If I am unhappy with my call to Foot Locker?

If you are unhappy with your call to Foot Locker customer service, there are several options you can try:

  • Call again: Try calling Foot Locker customer service again and speak to a different Foot Locker representative. Sometimes a different Foot Locker representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Foot Locker representative, you can ask to speak with a supervisor from Foot Locker or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Foot Locker may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Foot Locker customer service through other channels, such as email or chat. You can also explore the Foot Locker Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Foot Locker service, you may want to consider other options such as returning the product you bought on Foot Locker or filing a complaint with a consumer protection agency.

QA

How do I contact Foot Locker via live chat?

To the Foot Locker customer support via live chat, you can follow these steps:

  • Go to the Foot Locker website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Foot Locker customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Foot Locker representative.

  • Provide any necessary information about your issue or question, and wait for the Foot Locker representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Foot Locker live chat option, you may need to contact the Foot Locker customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Foot Locker via social media?

You can contact Foot Locker via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Foot Locker via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Foot Locker official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Foot Locker, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Foot Locker. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Foot Locker social media team.

Please note that the social media accounts of Foot Locker are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Foot Locker for certain issues. For urgent or complex issues, it's recommended to contact Foot Locker customer service via phone or chat for more personalized assistance.

QA

Does Foot Locker have an email? How to contact Foot Locker customer service by email?

Yes, to contact the Foot Locker customer support by email, follow these steps:

  • Go to footlocker.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Foot Locker and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Foot Locker order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Foot Locker order number or username.

  • Once you have completed the email, click send. You should receive a response from the Foot Locker customer support team within a few business days.

QA

What is WorthEPenny's relationship to Foot Locker?

To put it simply, WorthEPenny is an independent third-party website that is not related to Foot Locker. WorthEPenny provides free tools and resources to assist customers in reaching Foot Locker customer service more efficiently, such as the Foot Locker phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Foot Locker, as well as forums where Foot Locker customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Foot Locker, it is not associated with or endorsed by Foot Locker.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Foot Locker official app or the Foot Locker company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Foot Locker trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Foot Locker. All references by WorthEPenny to third-party trademarks like Foot Locker are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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